Pricing

 

Price per seat per month
Docs per Org per month
Additional documents
Number of users
e-Signature
Billing cycle
Support*
Online Documentation
Open Hours /1h month)
Live Support
Onboarding
Templates Configuration
Additional user

 

Free Trial

100
up to 2 users
No signature
6 month max.
Online
Online Tickets
Yes
Yes
70€/ per hour
No
No
No

 

Starter

50.0
org/month

 

starts from 10€
1000
0.10€/per document
1-5 users
0.20€/per signature
Annual commitment
Standard
Online Tickets
Yes
Yes
70€/ per hour
1 hour onboarding
Included in onboarding
20€/monthly

 

Professional

250.0
org/month

 

starts from 10€
5000
0.10€/per document
6-25 users
500 e-Signature inlcuded
(above 0.20€/per signature)
Annual commitment
Standard
Online Tickets
Yes
Yes
1 hour free/per month
2 hour onboarding
Included in onboarding
20€/monthly

 

Custom

Talk to sales
Talk to sales
Talk to sales
Talk to sales
Talk to sales
Custom
Premium
Talk to sales
Talk to sales
Talk to sales
Talk to sales
Talk to sales
Talk to sales
Talk to sales

 

Open Hours: An open meeting with Aveneer’s technical team that any user can attend. At the meeting: You can ask about current challenges related to the use of the, solve problems, consult the process of generating templates Our team will be available 100% for users. Open Hours are held once a month and last for one hour. Each user will be informed about the date of the meeting.

SLA

Access to ForVendi technical support 9-17, weekdays (CET)
Reaction time – critical error ticketing system
Reaction time – standard error 4h
Reaction time – minor issue 8h
Critical error workaround / correction time 10h
Standard error workaround / correction time 48h
Minor issue correction time 72h
Maintenance of Aveneer Backend Service included
Access to the app from the production and the sandbox organisation included
Support during the initial managed package installation & configuration included
Aveneer admin users training included